12xBajee Privacy Policy — Your Data, Our Responsibility

Introduction & Commitment

12xBajeeWelcome to . When you register on our platform, play games, or use any of our services, you place a certain trust in us — and we take that trust seriously. This Privacy Policy This document explains what types of data we collect, why we collect it, how we use it, and the steps we take to keep your information secure.

This policy has been developed in accordance with applicable data protection regulations in Bangladesh. By using 12xBajee, you agree to the terms of this policy — so please take a moment to read it carefully.

What Information We Collect

Various types of information are collected when you create an account and use services on 12xBajee. This data is used to improve your experience and maintain a secure environment. We typically collect the following:

• Identity Information: Name, date of birth, national ID number (for KYC verification)
• Contact Information: Email address, mobile number, current address
• Financial Information: Payment methods, transaction history, deposit and withdrawal records
• Technical Information: IP address, device type, browser information, login timestamps
• Usage Information: Gaming history, betting patterns, preferred game categories
• Communication Logs: Chat or email conversations with our support team

Please note that we only collect information that is strictly necessary to provide our services. No additional data is collected without your consent.

How Your Data Is Used

Collected data is used solely for specified purposes. 12xBajee Never sells your personal information to third parties. We use your data for the following purposes:

• Account creation and management
• Payment Processing & Transaction Verification
• Completing the KYC (Know Your Customer) process
• Fraud & Anti-Money Laundering Prevention
• Providing customer support services
• Sending you promotions and offers based on your preferences (with your consent)
• Technical improvements to our platform
• Complying with legal obligations

Information Sharing & Third Parties

We never sell your data or share it with third parties for marketing purposes. However, in certain specific circumstances, information may be shared with our trusted partners:

• Payment Processors: Authorized payment gateways for processing transactions
• Identity Verification Services: Licensed verification agencies for the KYC process
• Legal Authorities: To comply with court orders or regulatory directives
• Cybersecurity Partners: To detect and prevent fraud

In all of the above cases, the relevant parties are bound by the same privacy standards we uphold. The responsibility for protecting your data remains with us.

Cookies and Tracking Technologies

12xBajee's website and app use cookies — small text files stored in your browser. They help us remember your preferences and improve the overall performance of the site.

• Essential Cookies: Essential for login sessions and security
• Functional Cookies: Saves your language and preferences
• Analytics Cookies: Helps us understand how the site is being used

You can disable cookies through your browser settings at any time, though doing so may limit some features of the site.

Our Data Security Measures

12xBajee uses industry-standard security technology to protect your data. Our security measures include:

• SSL/TLS Encryption — all data transmissions are encrypted
• Sensitive data stored with AES-256 encryption
• Two-Factor Authentication (2FA) Feature
• Regular Security Audits & Penetration Testing
• Restricted Staff Access — only authorized personnel can view your data
• Real-time monitoring of suspicious activity

Please note that no transmission over the internet can be guaranteed to be 100% secure. We strongly recommend keeping your password strong and never sharing it with anyone.

Your Rights

You have the following rights regarding your personal data:

• Right to Access: The right to know what data we hold about you
• Right to Rectification: Right to correct inaccurate information
• Right to Erasure: Right to request deletion of data under certain circumstances
• Right to Restrict Processing: Right to restrict certain uses of your data
• Right to Portability: Right to receive your data in a portable format
• Right to Object: Right to opt out of marketing communications

To exercise any of these rights, please contact our support team.

Data Retention Period

We retain data for defined periods in accordance with legal obligations and business requirements. Generally:

• Transaction records are retained for a minimum of 5 years after account closure
• KYC documents may be retained for up to 7 years as required by law
• Marketing data is retained until you withdraw your consent

After the retention period, data is securely deleted or anonymized.

Policy Updates

Our services and the regulatory environment may change over time. In such cases, this Privacy Policy updated. When changes are made, the date at the top of this page will be updated, and for significant changes you will be notified via email or in-app notification. We recommend reviewing this page regularly.